Certified expertise

Every member of our team is a trained and certified biomedical technician with expertise to serve a wide range of medical, dental, and veterinary equipment.

Cost effective

Solutions to your equipment problems with you in mind. Control costs by getting a flat rate service call before authorizing any repair.

Multi-brand support

Our technicians are experienced with multiple brands and models.

Compliance

We ensure your equipment meets manufacturer and regulatory standards, so you can focus on patient care, not paperwork.

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Stretcher Repair & Mattress Pad Replacement

At Quince Medical & Surgical, we ensure your patient transport stretchers remain safe, mobile, and fully operational. We provide diagnostic, repair, and mattress pad replacement for hospital and surgical stretchers.

Whether you are dealing with a stretcher that doesn't ascend or descent at the same rate, has a faulty brake, pedals that don't work, or a ripped mattress pad that compromises infection control our certified biomedical technicians restore your equipment to OEM and factory standards, so you can focus on patient care.

Our Capabilities

Our services include:

  • Diagnostic Service & Repair: Our certified technicians troubleshoot and repair hydraulic and pneumatic cylinder issues, steering mechanisms, and braking systems to get your stretchers back in rotation quickly.
  • Mattress Pad Replacement: We provide custom-fitted mattress pad replacements that meets infection control standards.
  • Safety Inspections: Verifying functional performance and providing regular maintenance and calibration to keep you compliant with Joint Commission and CMS safety standards.

Who We Serve

We support facilities throughout New Jersey, New York City, Philadelphia, and Connecticut, minimizing downtime in care environments, including:

  • Hospitals & Emergency Rooms: High-volume transport departments where equipment availability and uptime is critical.
  • Ambulatory Surgery Centers (ASC): Pre-op and PACU stretchers.
  • Urgent Care Centers: Patient transfer and observation units.
  • Endoscopy Centers: Specialized procedure stretchers.

What Do We Service?

We repair and refurbish most major brands of transport, trauma, and surgical stretchers.

Here are some common brands and models we service:

  • Stryker (M-Series, Prime Series, Renaissance, and Gynnie)
  • Hill-Rom (P8000, GPS, and TranStar series)
  • Hausted (Horizon and APC Chair Series)

Common Issues We Fix

These are some common issues we fix for medical stretchers.

  • Stretcher ascends or descends unevenly or without any force being applied
  • Steering or "fifth wheel" malfunction which leads to drifting
  • Brake pedals not engaging or locking securely
  • Broken or stuck side rails and latching mechanisms
  • Worn or squeaky casters or wheels
  • Ripped, cracked, or stained mattress pads
  • IV pole and push-handle damage

Frequently Asked Questions

We service New Jersey, New York City, Philadelphia, and Connecticut.

Our services are warrantied for 90 days. Warranties for parts vary depending on the part.

Service calls are flat rate and depend on the service location. Any additional labor or part expenses require your approval to provide transparency and to avoid surprise costs.

You will only be charged for the initial service call if we can't repair your medical equipment. If you decide to buy medical equipment from us the service call charge will be deducted from the invoice.

Limited Time

First Time Customer 25% Discount

We're excited to announce a 25% discount on service calls for first time customers.

Code: WELCOME

Valid Thru: 3/1/2026